07-13-2014 01:39 PM
07-13-2014 07:39 PM
Hi and Welcome to the Community!
Please check that both you and the other party are not restricted as per this KB:
07-14-2014 11:03 AM
07-14-2014 12:28 PM
07-14-2014 12:48 PM
I am very thanksful to blackberry that u guys helping to get out of this problem and for their instant reply.
You are very welcome...but do understand that we are not BlackBerry...refer:
But still I want to ask what do u mean by "contact the network administrator or refer to the router, firewall, or security software documentation."
Whatever network you are going through must have the things in that KB "open" to allow BBM voice/video to function.
07-15-2014 02:04 AM
07-15-2014 04:41 PM