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Posts: 11
Registered: ‎07-12-2010
My Device: z10
My Carrier: vodafone

bbm video icon missing on z10

I have a z10, however, the bbm video icon does not appear on the bbm contact icon of my other z10-using bbm contacts. My other z10-using bbm contacts do have a video icon on my bbm contact icon on their z10.

I cannot, therefore, initiate bbm video calls, but I can receive them (and participate in them).

I have recently updated to ver. of the OS, but had not noticed whether the bbm video icon was missing prior to the update.

My other z10 contacts (who can see and use their bbm video icon) are running ver. of the OS.

Wondering whether (among other possibilities) the OS update might be related to the missing bbm video icon.

Thanks for any guidance.

New Member
Posts: 1
Registered: ‎04-01-2013
My Device: z10
My Carrier: turkcell

Re: bbm video icon missing on z10

I having the exact same issue... anyone has any ideas on this?