02-19-2013 01:49 PM
02-19-2013 02:09 PM
If your emails are being downloaded by outlook (or any other email program) from the server to a PC, the emails may be removed by the server and then they will disappear from the Z10 since the Z10 is looking at the mail server.
i.e. My desktop outlook is set to check for new messages on the server every 5 minutes and new messages are downloaded and removed from the server. If I leave outlook running at home, a new message may appear on my Z10 for a few minutes before my home outlook downloads it and it gets removed from the server. Then it disappears from the Z10.
Most programs can be configured to leave a copy on the server as well as download it.
02-19-2013 02:17 PM
Heh, I replied to a dual post I think, anywhere here is what I said:
A few more details will be needed to help you solve the issue:
What type of account is setup on the Z10 for the emails that go missing? IMAP, POP, ActiveSync,etc?
Do you use any other email clients (Outlook, webmail. etc) to view, delete or move these emails to folders?
That said the info from taylor-tomt was where I was headed... If you need further details to solve the issue, then the information above will help to solve the problem.
02-19-2013 03:55 PM
02-19-2013 04:00 PM
06-14-2015 09:49 AM
06-14-2015 12:55 PM
Hi and Welcome to the Community!
I actually disagree.
When an email is archived on gmail, or is it tagged with a gmail tag created by a user, it disappears from the phone.
Labels in GMail are translated to folders on the device (likewise in a host of other email clients...GMail labels are rather "special" in the world, few other systems use that model). The intent of a label/folder is to remove something from the actual Inbox so as to clear up the clutter (something pretty much everyone suffers from). But, as long as you configure the device to synchronize the labels/folders you desire, you can still see those items on the device...not in the Inbox of course, but by selecting (on the device interface) the specific label/folder that contains the items you are interested in. Refer:
06-14-2015 01:38 PM
06-14-2015 04:28 PM