03-25-2013 01:52 PM
i have a z10 and when i take a picture i can veiw it no problem. but when i go back to it i can see it on the menue but when i click it to see it larger it disapears. when i look in my albums i see it there as a small thumb but as soon as i click t to enlarge it it disapears. I have tryed to reformat my memcard and that didnt help. i restarted and that didnt help. and i even did a bateery pull and that didnt help
03-26-2013 03:24 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of BlackBerry 10 software are you running? Go to Settings>About to get this info. Also if you set saving the pictures to your device memory, do you experience the same issue?
I look forward to your reply.
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04-15-2013 01:52 AM
no when I set it to device memory no proplem. I find as soon as i down load a picture onto the memory card from my computer thats when all the problems start. I am also having another problem. I have tried everything to download my music onto the memory card. It will down load about 4 gigs and then after that nothing. I have deleted everything re formated several times ect. nothing works. If i take the card out and plug it into my computer I can see all the music files there. But when i put it back into the phone less then half show up. And some say error. I cant figure out if its the card or the phone.
Its a 64 gig micro and im downloading about 10gig of music so there is lots of room. Im not sure what to do.
04-16-2013 01:14 PM