11-15-2013 06:17 AM
11-15-2013 08:33 PM
Welcome to http://supportforums.blackberry.com/
You have installed the version 10.2.0.424?
Or want to have that version above.
That problem comes with the version you have currently installed
11-16-2013 05:44 AM
11-16-2013 02:49 PM
I recommend making an OS reload your z10
Connect your z10 and run BBLink
Then go to preference and press the reload option software
Let the process do all your work, and then you start setting your BB
And load your backup.
And let us know if your problem evidences the persistence.
You must have the latest version of the BlackBerry Link installed
|Software Name:||BlackBerry Link v22.214.171.124 (Windows OS)|
|Download Size:||157 MB|
|Software Name:||BlackBerry Link v126.96.36.199 (Mac OS)|
|File Name:||BlackBerry Link.dmg|
|Download Size:||91 MB|
11-16-2013 03:04 PM
Ok warns us be attentive to the coming tus comments
11-16-2013 08:55 PM
I've just had the same issue and it's driving me mental not being able to send sms OR recieve a notification tone... It's like the sms icon is totally vanished from my hub all together.
Have you found a solution ? did the above advice work ?