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New Contributor
Posts: 3
Registered: ‎09-02-2013
My Device: Blackberry x10
My Carrier: andy Roberta

new updated software

I just updated my software and now I have just gone back onto the my BlackBerry Z10 after reloading it and Facebook has been removed my file manager has and I can not access my music anymore, is there anything simple I can do?
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: new updated software

Hello dannyroberts99 and welcome to the BlackBerry Support Community Forums.

 

Under Settings>About>Category OS what's your software version? 

 

How did you do the update - using BlackBerry Link or OTA on the device? 

 

If you go to Search and type Facebook or File Manager, do you get any results? 

 

Do you see a Music icon on your home screen to access your music files? 

 

Thanks!

-HMthePirate

 

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