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New Member
Posts: 1
Registered: ‎03-27-2013
My Device: z10
My Carrier: telus

"Sync to Desktop"

Hi there,


I used the link software and selected multiple messages then clicked "sync to desktop". I get a message that the sync is complete but I can't find any of my files. Where do these files save??



Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: "Sync to Desktop"

Hey kidshah,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Can you explain what you're trying to synchronize?  Music, Pictures, Videos or Documents?  Are you doing this through USB or Wi-Fi?


I look forward to your reply.





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New Member
Posts: 1
Registered: ‎11-06-2013
My Device: Blackberry Z10
My Carrier: XL Axiata

Re: "Sync to Desktop"

I'm having the same issue. Can't sync video/ pictures/ music through USB. Do you know what happened?