Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

Re: red x next to messages :(

Hi..

 

What is the Version of the BBM ?? And the Carrier ??

 

Thanks

Please update the result after applied..

Thanks
Highlighted
New Contributor
Posts: 8
Registered: ‎11-24-2013
My Device: z10

Re: red x next to messages :(

My carrier is Tesco, but I have also been on O2 and still had the same problem. Right now I have the latest version of BBM for z10.
Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

Re: red x next to messages :(

Try to delete that User and re-add again.. 

Please update the result after applied..

Thanks
Guru II
Posts: 21,961
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: red x next to messages :(

Already suggested.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!