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New Member
Posts: 1
Registered: ‎01-06-2014
My Device: Q10
My Carrier: Rogers

rogers.blackberry.net acccount deleted by blackberry?

A new BB10 user for 4 months now (Q10).  I had setup forwarding of my old user@rogers.blackberry.net e-mail to a new address, but forawrding suddenly stopped working.  Rogers customer support advises Blackberry has deleted the associated account, although this forwarding service was supposed to be available for 12 months?

Any thoughts?

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: rogers.blackberry.net acccount deleted by blackberry?

Yes BlackBerry no longer has that service for the new devices.
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Guru II
Posts: 21,856
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: rogers.blackberry.net acccount deleted by blackberry?

When you switch to the Q10 your BIS account was likely deleted and that email account was associated with the BIS account.

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