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New Member
Posts: 4
Registered: ‎11-08-2013
My Device: Q10
My Carrier: studeent

software 10.2

I m having the after updated software 10.2 with texting, it won't let me type anything into the text box and won't let me select a persons name to text, when ll this issue be resolved by rim..
Forums Veteran I
Posts: 1,808
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: software 10.2

Hi Sanoober

 

Welcome to http://supportforums.blackberry.com/

 

Trying to restart the BlackBerry to see if it works and works well the OS on your BlackBerry.

If evidences the persistence problem I recommend you do a hard reset

By pressing the plus and minus volume along with the power button for about 30 seconds.

 

We look forward to your future comments.


BBM Channels  PIN: C0007093A
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New Member
Posts: 4
Registered: ‎11-08-2013
My Device: Q10
My Carrier: studeent

Re: software 10.2

I did but still the same..
New Member
Posts: 4
Registered: ‎11-08-2013
My Device: Q10
My Carrier: studeent

Re: software 10.2

How can I get previous various of software?
Forums Veteran I
Posts: 1,808
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: software 10.2

[ Edited ]

Hi Sanoober

 

I recommend you make a reload of the BlackBerry OS Link


Connect your q10 and run BBLink
Then go to preference and press the reload option software

Let the process do all your work, and then you start setting your BB
And load your backup.

And let us know if your problem evidences the persistence.

 

Thanks are patient and do not disconnect the BlackBerry
Until you finish doing your process


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Member
Posts: 4
Registered: ‎11-08-2013
My Device: Q10
My Carrier: studeent

Re: software 10.2

Ok ll tell u.
Forums Veteran I
Posts: 1,808
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: software 10.2

Good luck

 

We look forward to your next comment. 


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Contributor
Posts: 3
Registered: ‎11-16-2013
My Device: Q5
My Carrier: Etisalat

Re: software 10.2

Im having problems with the latest version of bbm q5 whenever I make calls to my friends it hangs have to reset the device