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Contributor
Posts: 11
Registered: ‎03-20-2013
My Device: Z10
My Carrier: Vodafone UK

some appointments showing on handset 1 hour early

I've got a Blackberry Z10. I'm based in London, and my superior is based in Arizona, USA

 

Any appointments i create myself in Outlook, appear on the phone at the correct time. Likewise, recieving appointments from other colleagues around the world also appear on the phone at the right time

 

However, when i get appointments from my manager, they always appear on the phone 1 hour earlier than Outlook. I'm wondering if its because Arizona has no daylight savings, unlike my other US colleages in California and Connecticut

 

Is this a known bug, and how can i fix it?

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Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: some appointments showing on handset 1 hour early

Hey amcoll_1977,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Are you setup on a BlackBerry Enterprise Server?  Also what version of BlackBerry 10 software are you currently running? Go to Settings>About to find this information.

 

I look forward to your reply to see if this is a reported bug.

 

Thanks.


-ViciousFerret


 


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Contributor
Posts: 11
Registered: ‎03-20-2013
My Device: Z10
My Carrier: Vodafone UK

Re: some appointments showing on handset 1 hour early

Apologies for the slow reply, yes, we're on BES10.1 and my device software is 10.1.0.4181

Trusted Contributor
Posts: 109
Registered: ‎05-23-2013
My Device: Z10

Re: some appointments showing on handset 1 hour early

Do your manager's appointments appear 1 hour earlier on other users phones?

 

If you don't get any help from BBRY they're probably waiting til november 5th to see if it sorts itself out.