03-02-2013 04:05 AM
I'm stuck with my Z10 after updating with blackberry link, when the phone was suppose to start I got a message error from blackberry link and the screen stays black with the red light blinking.
Tried a reloading the softwar ith blackberry link, not working, even from the browser.
really need some help
03-03-2013 11:05 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you have a picture of a USB cable and a computer icon on the BlackBerry Z10 or any specific error message?
I look forward to your reply.
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03-04-2013 07:59 AM
Hi I don't have anything on the screen, it's just black and the red led keeps on flashing, I've tried the factory reset with blackberry link and the update from the internet nothing works.
I've tried removing the battery but nothing happens.
please help me