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New Member
Posts: 1
Registered: ‎02-11-2014
My Device: Blackberry Q10
My Carrier: Rogerss

updated Q10 now battery dies in 3 hours!

I updated my blackberry Q10 about 2 weeks ago, and every since then my battery dies in 3 hours, my phone use to last me 15 hours while I was working and now I have to charge it all the time! I'm really annoyed since it's a brand-new phone that I got less that 5 months ago. I've notice many other people saying the same thing has happened since they updated, please please fix this!!!!!
Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: updated Q10 now battery dies in 3 hours!

Try this:         With phone powered off plug charger into phone and outlet for 10 minutes, while all is still connected remove the battery for 3 minutes then replace the battery and continue to charge till full.

Posts: 94,468
Likes: 24,384
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: updated Q10 now battery dies in 3 hours!

ccaplette, how did you perform your OS upgrade?
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