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New Contributor
Posts: 3
Registered: ‎07-07-2013
My Device: Z10
My Carrier: ATT

upgrade my 10.0 software

I have a Z10 smartphone (whit ATT service), with software the device software is 10.0.10.116, I tried to upgrade to 10.1, using website or BBlink or BBworld, and I cant do it, What is the problem or how I can upgrade the sistem software

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Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: upgrade my 10.0 software

Hello, Cdmp
Have you try updating from the Phone?

ou can update your BlackBerry smartphone OTA (Over-the-air) without connecting to computer. To get started, on the Home screen, swipe down from the top of the screen. Tap Settings > Software Updates. Tap Check for Updates.1

http://us.blackberry.com/software/smartphones/update/blackberry10-os.html