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Developer
Posts: 16
Registered: ‎11-05-2008
My Device: Not Specified

AT&T Cellular Video disappears after adding IT policy

The AT&T Cellular video appears on the handset until I assign out IT policy to the device (the AT&T MediaNET also disappears). What am I missing in the IT Policy to allow this?

Forums Veteran I
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: AT&T Cellular Video disappears after adding IT policy

-allow third party browser. please check policy guide.

http://na.blackberry.com/eng/support/docs/ 

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Developer
Posts: 16
Registered: ‎11-05-2008
My Device: Not Specified

Re: AT&T Cellular Video disappears after adding IT policy

These are the only 2 Browser policies that I see and both are set to True...  We are running BES 4.1.6.13 if this helps any.

 

Allow IBS Browser IT policy rule
Description

This rule specifies whether a separate icon appears on the BlackBerry® device if the appropriate service books are present for BlackBerry Internet Service Browsing.

Default setting

The default setting is True.

Usage

Set this IT policy rule to False to hide the separate browser icon.

 

 

Allow Other Browser Services IT policy rule

Description

This rule specifies whether the BlackBerry® device can use other browser services.

Default setting

The default setting is True.

Usage

Set this IT policy rule to False to make it mandatory to send browser data through your organization's BlackBerry® Enterprise

Server, and to prevent users from installing other browser services on their BlackBerry devices.

Forums Veteran I
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: AT&T Cellular Video disappears after adding IT policy

what policy are you assigning as per your original post?
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Developer
Posts: 16
Registered: ‎11-05-2008
My Device: Not Specified

Re: AT&T Cellular Video disappears after adding IT policy

It's a custom Policy, are there specific policies other than Default?
Forums Veteran I
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: AT&T Cellular Video disappears after adding IT policy

no there is only one default. i  meant what are you changing on customer policy.
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Developer
Posts: 16
Registered: ‎11-05-2008
My Device: Not Specified

Re: AT&T Cellular Video disappears after adding IT policy

About all I've changed are Device Only Items and Password Policy Group...

 

Here are a few others...

Disbale Kodiak PTT

Disable Balckberry Maps

Password required for Application Download

Disable Public Photo Sharing Applications

Disable Discoverable Mode (Bluetooth)

Hide Docs to Go premium features