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New Member
Posts: 2
Registered: ‎05-11-2009
My Device: Not Specified

Add Additional Mailbox to a BES BB device

We have a BES V4.0.

 

Several users with existing BB's on the BES would like to access another shared mailbox through the BES while maintaining their own account already functioning on the BB device.

 

Is this possible and if so are instructions available.

 

Best Regards,

 

Margo

Guru III
Posts: 32,132
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Add Additional Mailbox to a BES BB device

Knot possible natively on the BES.

 

There are some 3rd party apps out there, knot sure about for 4.0 though.

 

 




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New Member
Posts: 2
Registered: ‎05-11-2009
My Device: Not Specified

Re: Add Additional Mailbox to a BES BB device

Thanks.

 

What 3rd party apps would do this?

 

What version of BES?

 

 

Highlighted
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Add Additional Mailbox to a BES BB device

hello,

is this still not possible today ? today the only way I manage the thing is create a mailing list that includes :
  • me
  • my colleagues


what I do, is :

  1. for some of those emails, I move them to a folder in my exchange email account,
  2. then from time to time, I move the emails in that folder to the shared mailbox.


what happens :

  • the email gets il the share mailbox
  • on my exchange account, the mail disappears
  • on my blackBerry device, the emails remain (and I can delete them when the issue is closed).


good point is that :

  • everybody still receives the email
  • I have an easy way to get rid of all those emails on my device (view that folder and delete prior last date)
  • only the relevant emails get to that shared mailbox (since I'm in charge of dispatching the emails)


bad point is that :

  • email is present both the mailbox of my colleagues, and the share mailbox
  • I am the only one who can do the dispatch, otherwise I can't master the disappearance of those emails on my device
  • I have to wait a bit between the time when I move the email in my special folder and when I can move them out of my account into the shared mailbox
  • it takes time


now, that shared mailbox will be dedicated do doing support (kind of HelpDesk).

 

 

 

>>>>> How do you guys do to manage those kind of things ? <<<<<




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