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Posts: 16
Registered: ‎03-20-2009
My Device: Not Specified

Adding and sending a message to a BB device



I'm trying to add a user to the BlackBerry Manager (MDS), do I need to connect the BB to the computer in order to do this?


I have added the User in the Users tab, and it now says:


Status: Running

IT Policy Status: Sent

IT Policy Received :


Hence somehow as the policy has not been received I think there's something wrong?


How do I send a simple message to the device?



Forums Advisor I
Posts: 724
Registered: ‎07-02-2008
My Device: Z10
My Carrier: Fido

Re: Adding and sending a message to a BB device

Each user device plan needs to have enterprise plan as well or it will not work. Call provider first.