03-01-2013 05:09 AM
Previous Version installed v5.0.4 - upgraded to MR2 for security patch
Faulting application name: BlackBerrySyncServer.exe, version: 18.104.22.168 - is generated every few minutes
Appears to be caused by device synchronization
Faulting application name: BlackBerrySyncServer.exe, version: 22.214.171.124, time stamp: 0x50c0ee25
Faulting module name: BackupRestoreConnector.dll, version: 126.96.36.199, time stamp: 0x50c0ee40
Exception code: 0xc0000409
Fault offset: 0x000100ea
Faulting process id: 0x3d2c
Faulting application start time: 0x01ce16639c502ce0
Faulting application path: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe
Faulting module path: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\SyncServer\BackupRestoreConnector.dll
Report Id: edd59de0-8256-11e2-af43-00505683001a
The Manual service stops and restarts on all three BES servers
Dont want to remove patch due to security fixes - has anyone else seen this?
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
03-05-2013 05:47 PM
sorry to hear that but thanks for posting a link to a KB
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
04-24-2013 05:07 AM
Brother, was the issue resolved after applying the mentioned KB.
Sorry - just found out that this is a known issue