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New Contributor
Posts: 4
Registered: ‎01-05-2009
My Device: Not Specified

Application event leg question

Can anyone please explain to me what the following error message alert is actually telling me? 

 

PrepareMessageForPager() failed, EntryId=752

 

That error message appeared on an alert message e-mailed to me from my BES this morning.  My BES is version 4.1.6 mr2 with GroupWise 7.0.3 and SOAP on a Windows 2003 server.  I realize that it is saying "Pager" however we have only one BlackBerry phone on the server and it belongs to the Superintendent of schools. 

BlackBerry Employee
Posts: 212
Registered: ‎04-01-2008
My Device: Not Specified

Re: Application event leg question

I beleive pager is just referring to Blackberry devices on the server. Looks like the server was trying to prepare a message to be sent out for the user but failed for whatever reason. Im assuming this user did not get this message on device?

 

New Contributor
Posts: 4
Registered: ‎01-05-2009
My Device: Not Specified

Re: Application event log question

Thank for replying FaceMan.  My user has not said anything about not receiving a message.  I will check with him again and make sure he has received everything expected to be sent his way.  I was just trying to understand the log message since it was the first time I had seen that alert.