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Contributor
Posts: 26
Registered: ‎05-08-2008
My Device: Tour 9630 and Playbook
My Carrier: Verizon
Accepted Solution

Applying service packs and maintenance release

I am currently at v4.1.5 of BES for Exchange, and would like to apply the updates to 4.1.6 mr2.  What is the process I need to take to get there?  Can I apply 4.1.6, then mr2 at the same time, or do I have to wait for the devices to start responding and then apply mr2?  I just know from experience (upgrading to 4.1.4 then 4.1.5 that it takes about an hour and a half before all the devices start sending/receiving e-mail again).

 

Thanks,

Joel

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Applying service packs and maintenance release

I would take a backup, apply SP6 (don't start services) apply MR2, and restart server.

 

After about 90 minutes, restart the server again.

 

 

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Contributor
Posts: 26
Registered: ‎05-08-2008
My Device: Tour 9630 and Playbook
My Carrier: Verizon

Re: Applying service packs and maintenance release

Thanks for the reply.  I take it there is an option at the end of the 4.1.6 update that you can select to not start the services?  What's the second restart of the server after 90 minutes for?

 

Thanks,

Joel

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Applying service packs and maintenance release

I take it there is an option at the end of the 4.1.6 update that you can select to not start the services?

 

Yes, absolutely.  Just uncheck the box that asks to start services at the end of the installer.

 

What's the second restart of the server after 90 minutes for?

 

In case there are any hung threads ... its a good way to flush out the server after the initial set of mailbox rescans.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 26
Registered: ‎05-08-2008
My Device: Tour 9630 and Playbook
My Carrier: Verizon

Re: Applying service packs and maintenance release

After a normal reboot of the BES server, how long should it take for all mailboxes to be read?  It seems since the 4.1.x upgrade, it takes longer than it used to, so I typically choose not to reboot the server during the day.

 

Thanks,

Joel

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Applying service packs and maintenance release

the 4.0 to 4.1 was a major upgrade.  New service books were sent to handhelds ... hence the delay in full functionality post upgrade.  Normally data should start flowing within a minute of starting up. ... but for all to be up and going it depends on the size of the mailbox folders being scanned for all users.  Rebooting during the day is definitely best to stay away from.
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/