Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
Posts: 7
Registered: ‎06-24-2011
My Device: BlackBerry 9700 - Bold
My Carrier: AT&T

BB for desktop v6.0

I've searched the forums for this answer and was unable to find any answers, so I apologize if it's already been answered.  Anyway, I upgraded my BB desktop software to version 6.0 and am unable to find the place where you set up which email messages you want to have forwarded to you from Outlook.  I have 4 or 5 folders in Outlook where the mail gets forwarded to me but I need to add 1 or 2 more.  Can someone please steer me in the right direction on this?  Thanks.

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB for desktop v6.0

You're on a corporate BlackBerry Enterprise Service account with your employer? Check with your BES Admin.

 

If you're on a personal BIS account, email accounts to push to the BlackBerry are not set up in Outlook, unless you have some special forwarding rules set in Outlook to forward mail to an account which is then pushed to your BlackBerry. Can you give detail of your account type?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎06-24-2011
My Device: BlackBerry 9700 - Bold
My Carrier: AT&T

Re: BB for desktop v6.0

It's a corporate account linked to a BES server. 

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB for desktop v6.0

Cool, I'll ask that this thread be moved over to the BES board then.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BB for desktop v6.0

this KB will show you how to enable them

KB11434 - No messages are displayed in subfolders following enterprise activation

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V