05-30-2008 09:09 AM
I don't think I even have this setup to work in the first place. Is there documentation on making BES and Groupwise Messenger work together. The 8310 sync Address Books and E-mail just fine. I tried to push the Groupwise IM client with a software configuration and was not successful, so then we just installed the Groupwise IM software on the 8310 and attempted to login which failed.
1. Is there documentation on how to set this up?
2. How can I troubleshoot this? Which logs hold the info related to Groupwise Messenger?
3. If you know any documentation on how to use the software configuration to do OTA installs that would be great.
Thanks in advance.