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Contributor
Posts: 23
Registered: ‎07-21-2014
My Device: DONT OWN
My Carrier: Verizon

BES 5.4 failed to install with MAPI to RPC/HTTP for Microsoft Exchange Server 2013

I am really struggling with this one and yes I have followed the article "to the T": 

How to configure the BlackBerry Enterprise Server to leverage RPC/HTTP for Microsoft Exchange Server 2013 kb33413. No matter what I do, I cannot get a profile to be created. I am able to access the mailbox from OWA/Outlook so I know the mailbox/permissions are set correcty. Does anyone have ANY ideas how I can fix this? I am stuck on the MAPI settings while trying to build a new BES ENT server for our Exchange 2013 migrations.

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 5.4 failed to install with MAPI to RPC/HTTP for Microsoft Exchange Server 2013

did you restart the mail store?

 




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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 23
Registered: ‎07-21-2014
My Device: DONT OWN
My Carrier: Verizon

Re: BES 5.4 failed to install with MAPI to RPC/HTTP for Microsoft Exchange Server 2013

No, I have not restarted the mail store. I cannot have my users mailboxes drop without prior notification. Is this a must and a prerequisite?

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 5.4 failed to install with MAPI to RPC/HTTP for Microsoft Exchange Server 2013

[ Edited ]

GROOVYJOSHCLARK1975 wrote:

No, I have not restarted the mail store. I cannot have my users mailboxes drop without prior notification. Is this a must and a prerequisite?


no but i have seen it make things work or do nothing

 

what version of CDO did you install?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 23
Registered: ‎07-21-2014
My Device: DONT OWN
My Carrier: Verizon

Re: BES 5.4 failed to install with MAPI to RPC/HTTP for Microsoft Exchange Server 2013

This is a real pickle. I can check name and it finds both the email address and Exchange 2013 server. I can send/recieve email from the mailbos (added to my Outlook from my workstation). I can browse the OWA/AUTOS=DISCOVER so I know the mailbox and network are correct. I just don't see anything else wrong. The weird thing is that when I run BESProfile.exe -s the mailbox nor server is foind so I cannot pinpoint what the issue can be.

 

Is there any way to proceed past this during the install? Right now my mirrored SQL database is in an unusable state because of the upgrade/install failing at this point..

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 5.4 failed to install with MAPI to RPC/HTTP for Microsoft Exchange Server 2013

are you using a load balanacer?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 23
Registered: ‎07-21-2014
My Device: DONT OWN
My Carrier: Verizon

Re: BES 5.4 failed to install with MAPI to RPC/HTTP for Microsoft Exchange Server 2013

No, I thought the same thing so I forced it to go to only one CAS role that holds the mailbox. This had no change in outcome

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 5.4 failed to install with MAPI to RPC/HTTP for Microsoft Exchange Server 2013

Unable to edit MAPI profile in Microsoft Exchange 2013 KB34416

Link address: http://www.blackberry.com/btsc/KB34416

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 23
Registered: ‎07-21-2014
My Device: DONT OWN
My Carrier: Verizon

Re: BES 5.4 failed to install with MAPI to RPC/HTTP for Microsoft Exchange Server 2013

Thanks but it is already set to NTLM Authentication

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 5.4 failed to install with MAPI to RPC/HTTP for Microsoft Exchange Server 2013