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New Contributor
Posts: 9
Registered: ‎03-23-2009
My Device: Not Specified

BES-SQL-ConnectionLost

BES-SQL-ConnectionLost I am seeing this message in the event logs and RIM says it is losing network connectivity. I am pulling my hair out because it will only happen every once in  awhile, not all the time. It reconncts on it's own and seems not to effect the server but our EMS sends us pages.

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: BES-SQL-ConnectionLost

Are SQL and BES on the same box?
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New Contributor
Posts: 9
Registered: ‎03-23-2009
My Device: Not Specified

Re: BES-SQL-ConnectionLost

no, we have 8 BES server's that connect to the SQL server and only one is having issues with the drop connections so far. and it doesn't have but 3 users on it right now.
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Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: BES-SQL-ConnectionLost

Bad cable, Bad NIC,

Bad Switch port?, misconfigured switch or NIC?

Use a packet sniffer?

Antivirus possibly causeing it?

 




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New Contributor
Posts: 9
Registered: ‎03-23-2009
My Device: Not Specified

Re: BES-SQL-ConnectionLost

Sory but we have done all of that. The drops come some times a week apart from each other. No logic to the drops. We even did a firmware update on the new nic.
Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: BES-SQL-ConnectionLost

BES version? mail platform info?
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New Contributor
Posts: 9
Registered: ‎03-23-2009
My Device: Not Specified

Re: BES-SQL-ConnectionLost

BES 4.1.4

Windows 2003 server

Lotus Notes 7.0

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: BES-SQL-ConnectionLost

what are the response times if you ping the server? Basiclly how close together are they?
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New Contributor
Posts: 9
Registered: ‎03-23-2009
My Device: Not Specified

Re: BES-SQL-ConnectionLost

No delays on a ping whatsoever. They are on the same subnet.
Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: BES-SQL-ConnectionLost

How big is the SQL database?
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If someone helped you give them kudos. Research all info!