07-22-2008 03:37 PM
I have searched the forums for similar topics and have come up empty. I have also check with How Stuff Works and other sites and what is provied is too simplistic.
I am trying to educate myself on how the four related hardware/software devices interact: the BlackBerry Device, the BES, the Exchange Server (and Domino for that matter), and the Outlook Client. Is there such a document or white paper here or on blackberry.com?
I teach classes on how to effectively use a Blackberry for time and workload management. I constantly get questions as to why certain things happen, like messages that are deleted or moved in the Outlook Client seem to remain in the BlackBerry message folder for quite a while, sometimes requiring a "Reconcile Now", yet "read" messages seem to update the message folder very quickly.
Another example that I worked out by trial and error is that when you keep notes on a contact only the first 1096 characters are synced with the blackberry. If you edit a note on the Blackberry that has less than that maximum, your changes are synced back to the client. If you edit a note that has more than that mazimum, only the 1096 get synced back and all other note data in the client is truncated.
I guess I am looking for a data flow document or more indepth description of what is happening.
Thanks in advance.
07-22-2008 05:13 PM
The BEST place to start is here: BlackBerry - Manuals and Guides
Download the docs for the flavor / version you're using ... all of the docs.
Go through them and you will see LOTS of diagrams explaining the flow, encryption, etc of everything.