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Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

BES10 and BES 5 trial license download problems



I am trying to download the Trial licenses for the BES 10 software and since 3 weeks i am unable to download the trial licenses, before it was working fine without any issues. We need to have the trial licenses with us as we install first on trial basis to the customers then they go with the purchased version but they will purchase the CALs not the SRP ID so we need to have the SRP IDs with us. . so the page for the Order form is not moving forward after filling the information and clicking Next button. 


Today i wanted to test for the BES 5 trial license order form and i found the same issue.. it has been long time i have downloaded the trial licenses for BES 5 .. Now seems there is a problem with the BB sites or our country ( Saudi Arabia) ISP. As i tried from India also it was not working in the Western countries its working fine... 


Need feedback in this regard what might be the problem and how to overcome this issue ASAP.


Thanks in Advance..

Please update the result after applied..

Guru III
Posts: 32,144
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES10 and BES 5 trial license download problems



As you can see it is working fine for me.


It might be country issue, I am not sure india or saudi arabia is allowed to have BES


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