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Contributor
Posts: 15
Registered: ‎04-02-2008
My Device: Not Specified

BESG - failed to update field hash in syncrecordstate

[ Edited ]

Hi I have a BES for Groupwise server that acts as my test environment. I was running BESG 4.1.4 and I upgraded to 4.1.6 MR5.

Everything appears to be working okay with the exception of these error logs:

 

 Event Type:    Warning
Event Source:    BlackBerry Synchronization Service
Event Category:    None
Event ID:    26031
Date:        10/1/2009
Time:        6:17:55 AM
User:        N/A
Computer:    BESTEST
Description:
[SYNC-SSession] Failed to update field hash in SyncRecordState. [Guy Gardner:1, DS=DevMgmt, DB=Time Zones, UID=-8]

 

 Event Type:    Warning
Event Source:    BlackBerry Synchronization Service
Event Category:    None
Event ID:    26031
Date:        10/1/2009
Time:        6:17:55 AM
User:        N/A
Computer:    BESTEST
Description:
[SYNC-SSession] Failed to update field hash in SyncRecordState. [Guy Gardner:1, DS=DevMgmt, DB=Time Zones, UID=-9]

 

 Event Type:    Warning
Event Source:    BlackBerry Synchronization Service
Event Category:    None
Event ID:    26031
Date:        10/1/2009
Time:        6:17:55 AM
User:        N/A
Computer:    BESTEST
Description:
[SYNC-SSession] Failed to update field hash in SyncRecordState. [Guy Gardner:1, DS=DevMgmt, DB=Time Zones, UID=-10]

 

It goes on until UID=-24 and then it stops, is this something I should worry about or is it just informing me that it can't write to the SyncRecordState table for delivery confirmation of these items? (Although I question why the DB in question is Time Zones...)

 

I would appreciate any insight into this.

 

 

 

Message Edited by ELBeast on 10-01-2009 06:51 AM
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Registered: ‎06-25-2008
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Re: BESG - failed to update field hash in syncrecordstate

Try deleting and then undeleting the 'Desktop[Sync]' Service Book on your handheld.

 

 




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Contributor
Posts: 15
Registered: ‎04-02-2008
My Device: Not Specified

Re: BESG - failed to update field hash in syncrecordstate

I read about that on another forum, however the errors have not returned. I'll try that if they do. Thanks!