12-17-2008 11:54 AM
Has anyone experienced this before, or have a fix/advice etc
Our Blackberry server is generating thousands of Errors in the Event Log ( about 7000 per second). CPU on the server is at about 80%, Bes Service eventually fails and server requires a full restart.
Software Versions :
Windows server 2003 SP2
Domino Version : Lotus Domino (r) Server (Release 8.0.2 for Windows/32)
Blackberry Enterprise Version : Version 188.8.131.52
Event Viewer errors ( Application Log ) reads :
BlackBerry Messaging Agent EventID 10000
[DIAG]Error telling the debug trace position. Illegal byte sequence (error42)
12-17-2008 12:28 PM
12-17-2008 02:16 PM
I thinks so ( we are seeing numerous logs appearing with todays date etc) Under the logs folder under Blackberry Enterprise server directory. But I will check tomorrow when I am back in the office
Thanks for the pointer,
12-22-2008 05:04 AM
Just an update.
Issue was resolved by ...
Disabling Rich Text initially, (Doc ID : KB15931 )
then applying a maintenance release,( Now Up to Version 184.108.40.206) before re-enabling Rich Text Content