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New Contributor
Posts: 2
Registered: ‎03-27-2014
My Device: BES 5.0.4
My Carrier: AT&T

Blackberry Administration Service does not work when primary server is down

[ Edited ]

I have been having trouble with the BES server. I upgraded it and patched it all the way to 5.0.4. MR6 (Bundle 128) but it was still having problems. So I opt'd for a second sever in HA.

 

Once I finished installing and patching the standby BES, I promoted it to primary and shut down the original primary server

 

I could not connect to the BAS. So I brought the old BES back up but left it as Standby. After that I could connect to the BAS.

 

I changed the POOL to the FQDN of the new BES server but the BAS does not work unless the old server is up and running as Standby.

 

How can I get the BAS to work without the old server running?

Trusted Contributor
Posts: 185
Registered: ‎07-31-2008
My Device: RIM Z10
My Carrier: PLUS (Poland)

Re: Blackberry Administration Service does not work when primary server is down

So you have other server that is BAS Console or you have all on your primary BES ? If you insall all components on one server (server components and management console) on both servers then you need to make a pool for BAS Console like in this KB17089

This not make mistakes, who does nothing.
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BES 5.0.4,BES 10.2