09-17-2008 01:04 PM
We upgraded the version of software on our Blackberry Enterprise server a few months ago but I was not aware (i inherited this) that there was a piece for the Blackberry Router that was installed on our OWA 2003 server. That service keeps failing and when it fails our blackberries' stop receiving mail. Could part of the issue be because that version was not upgraded when i upgraded the main server? If that is the case how to i go about getting it upgraded. Are there directions for only installing the newer version of the Blackberry Router.?
We are receiving the below errors in the event log on the OWA server:
This is the error that appears in the event log:
Faulting application BlackberryRouter.exe, version 18.104.22.168, faulting module
BlackberryRouter.exe, version 22.214.171.124, fault address 0x00011f97.
Thank you soooo much!
09-17-2008 01:19 PM
09-17-2008 01:21 PM
Do you know of directions or is there an option to only install the Blackberry Router? Sorry to sound dumb but this all kind of fell into my lap and I am just
Making sure i have all the correct ways of doing things? If you know of any directions it would be SOOO helpful....
09-17-2008 01:26 PM
09-17-2008 01:28 PM
09-17-2008 01:29 PM
09-17-2008 01:38 PM
09-17-2008 01:42 PM