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New Member
Posts: 2
Registered: ‎03-26-2009
My Device: Not Specified

Blackberry Enterprise Server Service Pack 6 with Microsoft Office 2007

Hello,

 

We have a Blackberry Enterprise Server Version 4.1.3.18 for Microsoft Exchange.  I have 2 users on this system.  They want to be able to view Microsoft Office 2007 Documents with the following extensions, .docx, .xlsx.  If I install Service Pack 6 Maintenance Release 4, will that fix this problem or do I need the Communications software?  What kind of issues could I expect if I install Service Pack 6 Maintenance Release 4?

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Blackberry Enterprise Server Service Pack 6 with Microsoft Office 2007

If you update your BES that should take care of it, you also have to have handheld os of at least 4.5 I believe to view those documents as well.
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New Member
Posts: 2
Registered: ‎03-26-2009
My Device: Not Specified

Re: Blackberry Enterprise Server Service Pack 6 with Microsoft Office 2007

Thanks for the quick response.  I am new to the Blackberry world and was just wondering if you know the name of the

software that I need to download for the device.

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Blackberry Enterprise Server Service Pack 6 with Microsoft Office 2007

Step one upgrade your bes to 4.1.6mr3 (mr doesn't really matter) and then from there, make sure the handhelds have atleast version 4.5 I believe. There is no quick fix for this.
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If someone helped you give them kudos. Research all info!