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Contributor
Posts: 28
Registered: ‎04-14-2008
My Device: Not Specified

Blackberry Manager..

Hi,

 

Where can I find link to download BlackBerry Manager? or is it there in the BES software itself ...?

 

 

Cheers . . .... 

 

Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: Blackberry Manager..

Its part of the BES install software.
Contributor
Posts: 28
Registered: ‎04-14-2008
My Device: Not Specified

Re: Blackberry Manager..

Hi, Can I install it on the seperate box for managing my BES remotely without installing other services...? Cheers : )
Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: Blackberry Manager..

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Blackberry Manager..


amey wrote:
Hi, Can I install it on the seperate box for managing my BES remotely without installing other services...? Cheers : )

 

Oy ... I don't know why anyone does this ... only causes trouble.

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Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: Blackberry Manager..


AndyDufresne wrote:

 

Oy ... I don't know why anyone does this ... only causes trouble.


Because the server nazis don't always want to give access to the BES server. We have 3 VM workstations setup with BlackBerry Manager for our help desk and local techs to use. This way they don't accidently shut down the BES server instead of just logging out (has happened before). So far its worked perfectly, no problems at all.

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Blackberry Manager..


d_fisher wrote:

AndyDufresne wrote:

 

Oy ... I don't know why anyone does this ... only causes trouble.


Because the server nazis don't always want to give access to the BES server. We have 3 VM workstations setup with BlackBerry Manager for our help desk and local techs to use. This way they don't accidently shut down the BES server instead of just logging out (has happened before). So far its worked perfectly, no problems at all.


 

I prefer to use the phrase "ignorant BES / server administrators" ... because they could easily configure the accounts so they have permissions to logon to the BES, launch the manager, but not shut down / reboot the server.

 

I do however agree with the one instance you've implemented, where you have remote vm workstations with the manager installed.  That is the one and only case I can ever see it being logical to install a remote bes manager.  But on someones workstation; BLECH BAH BUNK!

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
Posts: 5
Registered: ‎07-11-2008
My Device: 8310

Re: Blackberry Manager..


AndyDufresne wrote:

 

That is the one and only case I can ever see it being logical to install a remote bes manager. 

 

 

Well, there are other cases where it makes sense as well.

What would you do when you have a central servicecenter that makes 24/7 1st level support for 5 Blackberry Domains (worlwide distributed)?

They have to have the Blackberry Manager lcoally installed unless you want to run the BES in full terminalserver mode (because of 20+ users connecting) which would be an overkill.

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Blackberry Manager..


Mark70 wrote:

AndyDufresne wrote:

 

That is the one and only case I can ever see it being logical to install a remote bes manager. 

 

 

Well, there are other cases where it makes sense as well.

What would you do when you have a central servicecenter that makes 24/7 1st level support for 5 Blackberry Domains (worlwide distributed)?

They have to have the Blackberry Manager lcoally installed unless you want to run the BES in full terminalserver mode (because of 20+ users connecting) which would be an overkill.


I wouldn't use the BES Manager.  I'd use a Mobile Device Management product that centrally manages all domains from a single location.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
Posts: 5
Registered: ‎07-11-2008
My Device: 8310

Re: Blackberry Manager..

Which adds additional costs beside the already existing BES license & support costs.

 

Any specific product that comes to your mind?