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New Member
Posts: 1
Registered: ‎08-19-2008
My Device: Not Specified

Can PST's be accessed using BES without the Desktop software?

Is there native Blackberry support for viewing my PST file on my BB without using the Desktop software or is this only possible with third party solutions?

 

I keep my PST files on a shared network drive, not on local hard drives.

 

What I am seeking is the ability to see my PST when I choose View Folder of File when in a message. The BES would be able to see the server and drive the PST's are on if that helps.

 

For the life of me I just cant figure out how to do this, so any help would be appreciated even if its a politely pointing me to a manual  

 

 

Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Can PST's be accessed using BES without the Desktop software?

BES cant access PST files directly.

 

 




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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Can PST's be accessed using BES without the Desktop software?

^ +1

 

PST = not in server mailbox.  BES can only access what is on the server.

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New Member
Posts: 1
Registered: ‎12-09-2008
My Device: Not Specified

Re: Can PST's be accessed using BES without the Desktop software?

Ok, so I use PSTs on my work laptop. I use Outlook 2007, and when I place an email into a PST folder it doesn't clear it from my BlackBerry Curve's inbox.  My old *shudder* Blackjack used to do this.  Is there something I can do for this to happen, or will I need to get with our IT guys to enable Hard Deletes?  If they do enable Hard Deletes, what risks are associated with it?  Lastly, if I were to delete an email out of the inbox on my BB, would it delete the email in Outlook if its moved to a PST?  (I wouldn't think so, but thought I'd double check to be sure)

 

Thanks in advance!

Forums Veteran I
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: Can PST's be accessed using BES without the Desktop software?

check these link:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04853&sliceId=2&docTy...

 

- dont know of any risks involved, there shouldn't be any

-it wont message from pst after deleting from BB

 

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New Member
Posts: 1
Registered: ‎06-24-2011
My Device: Bold 9650

Re: Can PST's be accessed using BES without the Desktop software?

I also have Outlook and have rules that move email from my Inbox to a PST file.  The blackberry still shows them even though they are no longer in Exchange.  If the rule moves them to another folder within Exchange they are removed from my blackberry and if the rule deletes them they are removed from the blackberry.  What do I need to do to remove emails from my blackberry that are no longer in Exchange?  The Hard Delete that is refered to is this something with the Blackbery server or the Exchange server; I have never heard of it? 

Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Can PST's be accessed using BES without the Desktop software?

This will explain a lot about reconcile and hard deletes
KB04863 - Permanent deletion of email messages in Microsoft Outlook does not reconcile to the BlackB...

link in above KB in case you missed it
KB04853 - How to enable hard deletes on the BlackBerry Enterprise Server

I have also changed the messages state size to 1000 and it cured 99% of our issues.
The performance hit and RAM increase is almost nil on the BES box.

On Device also double check:

Make sure that Wireless Reconcile is set to On. Sometimes toggling that to off, saving it, then turning it back on.
Messages Options - Email reconciliation -
Delete on Mailbox and handheld,
wireless reconcile = Yes
On conflicts = Mailbox wins.

If still not working and you moved a user mailbox.

 

 

 

KB20770 Email reconciliation does not work after moving a mailbox



Is the user over quota?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V