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New Contributor
Posts: 3
Registered: ‎07-10-2012
My Device: 9900
My Carrier: RIM

Can't activate my BES account

Dear all , my AD account was deleted accidentally, and I retrieved it from the manual restore method as the microsoft KB!! So I created the mailbox and linked it to the AD account!! But when I tried to configure or activate the BES account , always giving me an error. I tried to activate another account on the same device, it is working fine . So please can anyone advice . Thanks a lot 

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
New Contributor
Posts: 3
Registered: ‎07-10-2012
My Device: 9900
My Carrier: RIM

Re: Can't activate my BES account

Thank you for your reply, but the issue is that it is working fine for all the users and for new activations, but just for this user only as per the issue that I mentioned before.

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Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Can't activate my BES account

well you need to run the test regardless or we wont know whats going on

 

 

 




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