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New Contributor
Posts: 3
Registered: ‎05-08-2009
My Device: blackberry pearl 8100

Cant Recieve Email

i have a blackberry pearl 8100 series and i cant recieve emails. ive sent them to other emails and they recieve them but when they try to send them back it says invalid address.


i got the activation message and the register message. i checked my firewall settings and my filters can somebody PLEASE help me?



its very fustrating because i use my email alot :-/ 

Super Contributor
Posts: 366
Registered: ‎05-18-2009
My Device: 7230,7290,8100,8300,8700,9000

Re: Cant Recieve Email

Are you using BES? This section is for BES enquiries, if so, please advise BES version, mail platform version, how many users are affected. Some basic information may help.

If someone give you helpful hints, please click on Kudos.
If you issue is resolved, mark Accept Solution next to the resolution post.
Feel free to search www.blackberry.com/btsc to find your answers.
Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Cant Recieve Email

Do you mean the etp.dat email is in your mailbox?


If so then there is a permission issue on your mail box and the BES cant get it.


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.

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