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New Member
Posts: 1
Registered: ‎08-14-2008
My Device: Not Specified

Contacts not synchronizing between Domino and device

For roughly the past week, none of my users are receiving updates of contacts (whether adding a new contact or making changes to an existing one).  We are running Domino 8.01, BES   Address book is set to copy both ways, with server winning on a conflict.  Until now, this solution has been working since March without issue.


The message below is showing up when a change is initiated from the "computer" side.   No message seems to appear when a change is made on the handheld device.   


08/14/2008 11:38:51 AM Document 127D26 does not have a body field (may be calendar or other non-message document). (Note item not found 0x0222)


Any help and/or ideas would be greatly appreciated.





Posts: 11
Registered: ‎08-08-2008
My Device: Not Specified

Re: Contacts not synchronizing between Domino and device

We are running on BES and no problem (Servers are Domino 8.0.1 EN too), IBM tol m should be better to use BES 15 (SP 5) or SP6. But I cannot upgrade (using BES Express), and rim always give me a like for upgrading but I need a key ;-(
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Contacts not synchronizing between Domino and device

Support for Domino 8 is added with BES 4.1 SP5


Give this a review: BlackBerry Enterprise Server for IBM Lotus Domino - Known Issues - IBM Lotus Domino Version 8

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Guru III
Posts: 32,244
Registered: ‎06-25-2008
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Re: Contacts not synchronizing between Domino and device

[ Edited ]

If you are on express the latest ver 4.1.4 is all you have.


If you download SP6 and it asks for a key then you have BES Express or PRO.


4.1.6 is avail for upgrade for $$$$ which will convert to full Entrprise BES or you have to wait patiently for the service pack to be released some day.

Message Edited by knottyrope on 08-15-2008 09:48 AM


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