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New Member
Posts: 1
Registered: ‎06-19-2008
My Device: Not Specified

DB Upgrade Failed Error Executing SQL Statement



I working with the an Entreprise BB Server and I have a problem with the BB Dispatcher,  the service does not start (error5611). I found out that the MSDE database is completly corrupted.  I try to reinstall the soft but don't let me upgrade the database, I try to repair the MDSE but no luck,  Now my BB server does not work anymore,  can I backup the user (more than 50 users) and restart a new an clean BB server.....  please help I going crazy




Posts: 40
Registered: ‎05-02-2008
My Device: 8520
My Carrier: vodafone

Re: DB Upgrade Failed Error Executing SQL Statement

Hi Friend.


try to these documents to find out solution in BTSC


1.Doc ID : KB03962
2.Doc ID : KB03356

3.Doc ID : KB04953



these are very helpfull to you.


i am also facing this problem. but now its resolved.




Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: DB Upgrade Failed Error Executing SQL Statement

Step 1 is to restore the backup of the database you made prior to upgrading the database.


If you didn't do this, open up a TSupport call; you'll most likely want some handholding.


Also, check out the ugprade log; it'll tell you what is / has failed in the process.

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