06-19-2008 11:05 PM
I working with the an Entreprise BB Server 188.8.131.52 and I have a problem with the BB Dispatcher, the service does not start (error5611). I found out that the MSDE database is completly corrupted. I try to reinstall the soft but don't let me upgrade the database, I try to repair the MDSE but no luck, Now my BB server does not work anymore, can I backup the user (more than 50 users) and restart a new an clean BB server..... please help I going crazy
06-20-2008 12:57 AM
try to these documents to find out solution in BTSC
1.Doc ID : KB03962
2.Doc ID : KB03356
3.Doc ID : KB04953
these are very helpfull to you.
i am also facing this problem. but now its resolved.
06-21-2008 09:00 PM
Step 1 is to restore the backup of the database you made prior to upgrading the database.
If you didn't do this, open up a TSupport call; you'll most likely want some handholding.
Also, check out the ugprade log; it'll tell you what is / has failed in the process.