11-02-2012 05:23 AM - last edited on 11-02-2012 09:47 AM by LiamB
Last night I did a knife edge cutover of our BES 4.1.7MR3 onto new hardware (Win2008R2) with Domino 8.5.3FP2.
The BES and Domino stayed at the same level so the only thing that changed was the OS. it is using a remote SQL db......
I followed these instructions:
I now cannot get the Collaboration Service to start, it starts then stops and shows the following error in Event Viewer:
<2012-11-02 09:16:34.245 GMT>::<BBIM_servername_BBIM_1>:<ERROR>:<LAYER = BBIM, Sametime Connection cannot be established>
Blackberry Manager is configured correctly to point to our Sametime server however in the knife edge instructions it tells you to modify the SQL db and change the IMConfig:
1> update IMConfig set MachineName = '<new_computer_name>' where ID=1
2> update IMConfig set ServerName = '<new_computer_name> _BBIM_1' where ID=1
Does anyone have any ideas?? Did changing the SQL config above cause this? the Sametime server is also remote.......
Solved! Go to Solution.
11-05-2012 04:31 AM
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
11-05-2012 09:41 AM
glad to hear you are doing better
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V