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Regular Contributor
Posts: 51
Registered: ‎11-05-2012
My Device: Blackberry 9700
My Carrier: Orange

[Domino] Same email delivered to Blackberry twice

Hi,

I am having a strange problem. The same email is being delivered to Blackberry device twice. When I check the domino log, I find only 1 entry for the mail delivered. On lotus notes only 1 mail is delivered. At times there is 2-4 minutes difference before the same email is delivered second time on the Blackberry. I checked with 2 other user, they are also having same problem. I suspect all users of our BES is having same problem.

I also cannot open Blackberry manager at all.

Can you please help me out. Our 147 BES users are mostly GMs, managers.

Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: [Domino] Same email delivered to Blackberry twice

What version BES?

 

have you tried to restart the whole BES server?

 




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