11-18-2012 11:06 AM
I am having a strange problem. The same email is being delivered to Blackberry device twice. When I check the domino log, I find only 1 entry for the mail delivered. On lotus notes only 1 mail is delivered. At times there is 2-4 minutes difference before the same email is delivered second time on the Blackberry. I checked with 2 other user, they are also having same problem. I suspect all users of our BES is having same problem.
I also cannot open Blackberry manager at all.
Can you please help me out. Our 147 BES users are mostly GMs, managers.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
11-19-2012 10:00 AM
What version BES?
have you tried to restart the whole BES server?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V