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New Contributor
Posts: 4
Registered: ‎10-15-2008
My Device: Not Specified

Emails marked as Read on the Blackberry but still Unread on Notes.

Which setting do I need to change so that when I read an email on my Blackberry it shows as read BUT it still shows as unread in my Lotus Notes. One of my users had to replace his phone and wants this option again and I can't figure out what to change. Is it on the phone or on the BES server? Any help would be appreciated.

Thanks

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Emails marked as Read on the Blackberry but still Unread on Notes.

Hi tima leonard and welcome to the forums!

We'll have this moved to the BES forum that where the real work get's done! Smiley Wink


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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Emails marked as Read on the Blackberry but still Unread on Notes.

Give these two a read:

 

KB05253 - Unread marks synchronization is inconsistent between BlackBerry and Domino

 

and

 

KB11557 - Synchronize Read/Unread marks to a clustered IBM Lotus Domino mail server

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