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New Contributor
Posts: 2
Registered: ‎06-01-2009
My Device: Not Specified

Enterprise Activation E-Mail

I received an Enterprise Activation Confirmation e-mail on my BB Handheld even though I have been using the BB E-Mail etc for years.  Since I didn't "reactivate" my BB or anything does this mean someone has hacked my BB Internet Service Account ?

Hall of Famer III
Posts: 59,102
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Enterprise Activation E-Mail

Hi and Welcome to the Forums!


An Enterprise Activation email is usually related to BES...not BIS. If your firm has BES, you might check with them to see what's going on as they are in control of it...they may well have initiated it from the server-side. If you are not on BES, then there will be something else to dig into...

Occam's Razor nearly always applies when troubleshooting technology issues!

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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Enterprise Activation E-Mail

BBMagic wrote:

I received an Enterprise Activation Confirmation e-mail on my BB Handheld even though I have been using the BB E-Mail etc for years.  Since I didn't "reactivate" my BB or anything does this mean someone has hacked my BB Internet Service Account ?

Care to post the contents of the message? ... did this message also appear in your email client inbox?

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New Contributor
Posts: 2
Registered: ‎06-01-2009
My Device: Not Specified

Re: Enterprise Activation E-Mail

The message only showed up on my BB Handheld.  Oddly enough, it didnt show up in my client Inbox at work.  I have deleted the message from my handlheld as I thought it would also be in my client inbox, but it said something to the effect of:  " Congratulations for activating your Blackberry account, you will begin receiving messages in about 20 minutes....  The message was from donotreply@blackberry.. It was the same or similar message you would get when actually activating a new BB for the first time to receive e-mails etc.

Posts: 18
Registered: ‎12-26-2008
My Device: 9790
My Carrier: bell

Re: Enterprise Activation E-Mail

hi i am having a problem with EA as well.... put my sim card in from my other phone and it wants me to put EA and password. I want to by-pass this and start getting my email. how do i by pass it? any help would be VERY MUCH appreicated... thanks


Guru III
Posts: 32,249
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Enterprise Activation E-Mail

your device was not provisioned correctly, make sure you have service ( EDGE or 3G) pull the battery while on and it should get the proper service books after.


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