07-25-2011 07:10 PM
BES Server 5.0; Windows Server 2008.
Blackberry Bold OS 6.0 , Carrier Verizon Wireless
Enterprise activation is not sending contacts service book.
There has been a solution that has worked but it is not now.
That solution: Turn off Wireless.
Yes to message this will delete contacts and reload from sever.
Some Version OS6.0's have loaded fine. The last 6 Bold's OS 6.0 have not.
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
07-26-2011 11:22 AM
Start with this.
In outlook Make a new folder for contacts called backup
move all contacts to the folder and wait for all to be removed from device
then pull battery on device and put back in
After device boots move contacts from backup to the contacts folder and wait for them all to appear
Make a new contact in outlook and see if it gets to the device.
if it fails
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
07-26-2011 11:27 AM
I have seen this solution but it does not seem feasible because I refer to the GLOBAL contacts that are set up through our Enterprise E-Mail System. These are not manageable by any user within their own Outlook. Yet these are the primary contacts that we require.