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Contributor
Posts: 19
Registered: ‎09-26-2008
My Device: Not Specified
Accepted Solution

Error when installing MDS

Can someone assist.

I'm trying to install MDS service (blackberry enterprise server 4.1.1\mds services\setup.exe), I entered the hostname and port (1433 - the default),

Then I entered the username and password, but when i click the next button, I get the error message --

 

 'Reenter database settings. Unable to connect to the following: jdbc:microsoft:sqlserver://localhost:1433;DatabaseName=mdss;SelectMethod=cursor'

 

How can I solve this. Thanks

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Error when installing MDS

Did you already install BES and now you want to install MDSS?  If so, you need to uninstall BES and reinstall with MDSS / MDS-IS
------------------------------
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If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 19
Registered: ‎09-26-2008
My Device: Not Specified

Re: Error when installing MDS

Thanks for the response.

I already have BES installed and it was quite rigorous installation. We have been using the BES for mails for 3 years now. Is there any other alternative besides uninstalling the BES, as much as possible I want to avoid doing that

Highlighted
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Error when installing MDS

KB11009 - How to install the BlackBerry MDS services on an already existing and running BlackBerry E...
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 19
Registered: ‎09-26-2008
My Device: Not Specified

Re: Error when installing MDS

Thanks for the link. I'll attempt to reinstall and see how that goes.

 

Contributor
Posts: 19
Registered: ‎09-26-2008
My Device: Not Specified

Re: Error when installing MDS

I've reinstalled now but I've got a new challange. When I open the blackberry manager and under the explorer view, I select the htpp://servername:7443/mds-admin icon, I get a new window 'SSL Certification, You are entering a secure website etc,

Note:To install the certificate 1. In the security Alert dialog box, click the view certificate .... etc.'

 

And the only option I have is to click 'OK' button, which I did. But nothing happens after that.

 

How do I install the certification, where do I find the 'Security Alert dialog box'

 

Thanks for your assistance so far.

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Error when installing MDS


ckjennifer wrote:

I've reinstalled now but I've got a new challange. When I open the blackberry manager and under the explorer view, I select the htpp://servername:7443/mds-admin icon, I get a new window 'SSL Certification, You are entering a secure website etc,

Note:To install the certificate 1. In the security Alert dialog box, click the view certificate .... etc.'

 

And the only option I have is to click 'OK' button, which I did. But nothing happens after that.

 

How do I install the certification, where do I find the 'Security Alert dialog box'

 

Thanks for your assistance so far.


 

Google: import certificate internet explorer

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 19
Registered: ‎09-26-2008
My Device: Not Specified

Re: Error when installing MDS

Which certificate should I import - any?

How can I locate whatever certificate has been installed on the blackberry server, so I can remove it and reinstall after importing a new certificate.

 

Thanks

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Error when installing MDS


ckjennifer wrote:

Which certificate should I import - any?

How can I locate whatever certificate has been installed on the blackberry server, so I can remove it and reinstall after importing a new certificate.

 

Thanks


Import the one that is presented when you access the site.  If you want to replace it ... tooting my own horn

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/