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New Contributor
Posts: 9
Registered: ‎09-24-2008
My Device: Not Specified

Event Application Warning - BES Server

I am running BES with the pdf security fix.  Today I have received 4 of the following errors on the BES server in the event viewer.


EVENT LOG    Application
EVENT TYPE   Warning
SOURCE    BlackBerry Messaging Agent XXXXXXXX Agent 1
EVENT ID    20000
DATE / TIME      1/29/2009 12:33:14 PM
MESSAGE    Failed to do progressive image conversion: RES_UnsupportedImageType (1) 


Is this a problem that can be resolved or is there any indication as to where this would be originating from?


Any help would be appreciated.



Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Event Application Warning - BES Server

Maybe the PDF fix is blocking it and thinks it is a security risk.


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