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Posts: 16
Registered: ‎11-23-2010
My Device: Torch 9800
My Carrier: AT&T

Flood of (AFFF4E20) -> AnalyzeEntry: Unable to retrieve event id

I just started geting this notification from the blackberry controller on our BES 5.0 box:


<N/A> | BlackBerry Controller (Application Event Log on SERVER.DOMAIN OMITTED) | 09/12/2012 16:53:08  (AFFF4E20) -> AnalyzeEntry: Unable to retrieve event id



Can anyone shed some light on where to start first regarding troubleshooting this?

BES 5.0.3 MR 6 (Bundle 163)
Local SQL 2008R2
CDO.DLL v 6.5.8211.0
Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Flood of (AFFF4E20) -> AnalyzeEntry: Unable to retrieve event id

i would look at the MAGT and MAST logs first.


default location :\Program Files\Research In Motion\BlackBerryEnterprise Server\Logs

Also look in event veiwer to seef if any errors or warnings pertain to your issue

Please post back the log info minus personal info


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