10-18-2008 06:58 AM
10-20-2008 04:15 PM
I´m doing exact the same thing but I´m migating from 4.0.
Exact same VIP needs but only 10 users.
License question: I installed a 90 days Trial and work from there migrating user by user is not easy, several issues with aplications, wiping (because is a new database). The codes from the trial that ask me are the tag id, activation and cal during install of the trial. That came with the mail to download the trial.
People of Blackberry in Mexico recommend me a migration in the same server but that affect the requierement of VIP al lack of service if something goes wrong. And then change the database to a new server. I have no contract so they were very clear pay or die.
So I follows this line and download de trial 313Mb and installed worked remarkably follow the installation guides of the version. So I call this guys and ask for the upgrade charge, pay it and receive a mail to download the upgrade no codes. I was terrified but as usual only for a moment.
When I download the "upgrade" it was exactly as the trial in size and contents.
So I see the license addition of the trial and see that are 5 grupos of 6 letters. The same that I have in my old server.
I´m now finishing my user migration and send a mail for help to blackberry with my licenses and invoice of the upgrade. I was answered last week and ask me to call them to help me.
So I think I need to finish the migration and the call them to help me migrate my licenses.
Some people are so squared giving support and in countries as mine that monopolies, is do it as my way or die in the attempt. Is an honor to show the way to change the square in another figure.
I´m going to call them this week to talk about my ideas and the repost the continuation of this.
Installation Question: Yes you can use the same account I think. I use a new one.
To perform the migration questions : - I have to backup the BB device with the BB Device Manager on the user's computer.
- I have to delete the user from the old BB server. YES
- I have to add the user to the new BB server.YES
- How can I reconfigure the BB device? Please give me a step-by-step advice. Should I wipe the device, and reconnect it to the new BB domain with BB device manager? The only need you need to do after user add, is right click and send e-mail activation password. See the mail in a machine of the user and go to options, advance options, enterprise activation. Enter the a-mail and activation password. Over the air.
- Is it possible to reconfigure the device without the BB manager? Is it possible to reconfigure the device remotely, over the air?
02-20-2009 07:32 AM
I am doing the same thing to migrate BES 3.6 to BES 4.1.X. Your post had help me a lot to migrate users in my company. But from now, i need to change SRP on the new BES 4.1.x. Anyways i'm scaring about to do that because, i dont know what's happend to the client's terminals. Are they disconnecting for a while, or not, or anything else ?
Thanx a lot and
have a nice day
Baboupc from France