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Contributor
Posts: 11
Registered: ‎10-08-2009
My Device: bes 4.1.6

Install service packs in order? or just the latest

I have a Bes with 4.1.4 on it.  Do I need to install the service packs 5 then 6 in order or just install sp6?

 

thanks

Guru III
Posts: 32,126
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Install service packs in order? or just the latest

Just install the latest, pervious SP are included in the latest SP.

Also get the latest MR too.

 

Read the notes before installing and always backup your database before installing a SP.

 

Check your BES version number

1) Go to the Add or Remove Programs Control Panel applet (Start > Run > appwiz.cpl )

2) Locate the reference to "BlackBerry Enterprise Server", select it and then click "Click here for support information.".

3) The publisher listed should be "Research In Motion" and the Version will be the exact version of BES currently installed.

Also you can learn more about the MR level with the bundle number too.

Exchange
http://www.blackberry.com/btsc/KB05131

Domino
http://www.blackberry.com/btsc/KB01346

Group Wise
http://www.blackberry.com/btsc/KB03776

Let us know what you have.

 




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