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New Contributor
Posts: 4
Registered: ‎09-10-2008
My Device: 8300

Is there a rollback procedure for Service Pack 7 r3?

[ Edited ]
We want to update the patches on our new Blackberry servers.  Can you rollback after applying the patches, if something goes wrong?
Message Edited by katbut on 09-10-2008 05:41 PM
Posts: 333
Registered: ‎04-16-2008
My Device: 8900

Re: Is there a rollback procedure for Service Pack 7 r3?

Nope... You need to doa fresh install. Not good!!


Take an OS backup of some kind if you need to restore... At least backup the DB!!

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Is there a rollback procedure for Service Pack 7 r3?

... that said, a full BES reinstall really isn't that bad.  Not all the much is kept on the BES itself.  Sure you've got logs along with any custom registry settings (which you should have documented somewhere anyway) ... but all the important stuff is either in the database or in the mailbox / mail server.


The killer is if you perform an upgrade and the upgrade changes the database schema.  You'd then need to uninstall BES, restore the older database, and then install the version of BES you had prior.  So, while it sucks, its not the absolute end of the world

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New Contributor
Posts: 4
Registered: ‎09-10-2008
My Device: 8300

Re: Is there a rollback procedure for Service Pack 7 r3?

That's what I thought. 


I thought there may have been that minute chance that we could rollback, but alas there is not.

Thanks for your reply.